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Professional Debt Collection Services

Announcement for Request for Proposals (RFP) for Debt Collection Services at Cultural Plaza

Organization Name: Longevity International Enterprises Corporation

RFP Title: Debt Collection Services

Organization Address: 100 N. Beretania St. #304, Honolulu, HI 96817, USA

Contact Person: Sandy Wu

Contact Phone: 808 521-4934, #105

Deadline for Submitting Proposals: 2:00 PM on November 15, 2025

Location for Submitting Proposals: 100 N. Beretania St. #304, Honolulu, HI 96817, USA

Vendor Qualification Summary: Hawaii government-approved registrations and insurance-related certificates

Service Description:

  • Undertake the collection of overdue rent for the plaza
  • Provide collection progress reports and recovery rate analysis
  • Support legal recovery procedures
  • Manage payments and provide reports

Responsibilities of the Collection Agency :

  1. The collection agency must comply with all applicable federal and Hawaii state laws,
    including the Fair Debt Collection Practices Act (FDCPA).
  2. The agency shall begin collection actions within the specified timeframe after receiving
    account data and provide regular updates.
  3. Monthly reports should include results of tenant contacts, recovered amounts, outstanding
    accounts, and next-step recommendations.
  4. All funds collected shall be remitted within the agreed timeframe with full transaction
    details.
  5. For unresolved accounts, the agency shall provide legal recommendations and assist with
    attorneys or courts.
  6. Any tenant complaints or disputes must be promptly reported with complete records.
  7. The agency must maintain strict confidentiality of all tenant and account information.

We can provide the work list and schedule details if needed.

Please email: [email protected] for the details and questions.